Shipping policy


🌸 Kailash Vastralayam

Shipping Policy

At Kailash Vastralayam, we are committed to delivering your favourite sarees safely and on time. All orders are carefully packed and quality checked before dispatch to ensure you receive the best product.

📦 Order Processing Time

  • Orders are processed within 1–3 Business Days after order confirmation.

  • Orders are not processed on Sundays or Public Holidays.

  • During sale periods or new launch events, processing may take slightly longer.

🚚 Shipping Delivery Time

🇮🇳 Domestic Shipping (Within India)

  • Standard Delivery Time: 3 – 7 Business Days

  • Remote Locations: 5 – 10 Business Days

Delivery time may vary depending on courier service, weather conditions, or unexpected logistics delays.

💰 Shipping Charges

  • Shipping charges will be calculated and shown at checkout (if applicable).

  • Free Shipping may be available during special offers or above certain order value (if running offer).

📍 Order Tracking

Once your order is shipped:

  • Tracking details will be shared via SMS / Email / WhatsApp (if applicable).

  • Customers can track their order using provided tracking ID.

📦 Packaging Assurance

Every order is:

✔ Quality Checked
✔ Properly Folded & Packed
✔ Securely Sealed Before Dispatch

⚠ Important Shipping Notes

  • Delivery dates are estimated, not guaranteed.

  • Kailash Vastralayam is not responsible for courier delays once order is shipped.

  • Please ensure shipping address and phone number are correct while placing order.

❌ Failed Delivery / Incorrect Address

If delivery fails due to:

  • Wrong Address

  • Customer Not Available

  • Incorrect Phone Number

Reshipping charges may be applicable.

📭 Damaged Package During Transit

If you receive damaged outer packaging:

✅ Record unboxing video before opening
✅ Contact support immediately with video proof

🌍 Shipping Coverage

Currently we ship across India only.
International shipping may be introduced in future.

🔄 Shipping & Returns Connection

Shipping charges (if any) are non-refundable.
Return shipping rules will follow our Return & Exchange Policy.

📞 Customer Support

For any shipping related queries, please contact Kailash Vastralayam Support Team with your Order ID.